FAQs

There are two shut-off valves in each unit. The cold-water valves are in the laundry room. The hot water valves are next to the HVAC unit (located in the kitchen closet in a one-bedroom and in the master bedroom in a two-bedroom unit).

Some drainage issues are the responsibility of the HOA, while others are the responsibility of unit owners. The Community Management Office can provide you with guidance. If there are leaks after regular office hours, contact the emergency number at (602) 647-3034.

If you are experiencing a clog, do not use any drain cleaner in the pipes. The pipes are metal and drain cleaners are corrosive which can cause pipes to break down, leak, and cause severe damage.

If you have large items like furniture or mattresses that you need to dispose of, please follow these guidelines to keep our community clean and in compliance with HOA and city regulations:

Approved Disposal Options:

1. You can transport the items to a local transfer station/landfill.
2. If the item is still in usable condition, consider donating it. Some donation centers offer free pickup.
3. You could consider selling it. You can post a notice on the bulletin board in the Clubhouse or post it online.
4. Hire a removal service. Licensed private companies can pick up and dispose of the items for a fee.

Large items are not approved for disposal in the community bins or left to the side of a bin.

Additional keys/ fobs/cards are available from the Community Management Office for a fee. Gate Key: $100    FOB: $35    Entry card: $15

Day Visitors can park in any uncovered stall. If staying less than 30 minutes, please use the marked short-term spaces. Day visitors do not need a parking placard.

Overnight Visitors must be registered at the Community Management Office by the resident they are visiting. Upon registration, a parking placard will be provided for the visitor to hang on the rearview mirror of their car. Visitors can park in any uncovered parking space.

PLEASE NOTE: The Community Management Office will not give a parking placard directly to your guests unless you have contacted the office and requested it.

Long-Stay Visitors (2 or more nights) must have the person they are visiting register them with the Community Management Office or they may register themselves.

Information to provide:

• resident’s name, address and telephone number
• visitor’s name and license plate number
• dates the visitor will be onsite

Parking placards will be issued to a specific license plate number and should be displayed on the rearview mirror for the duration of the visit. The placards are not transferable. Towing may occur if the placard is found in an unregistered car.

There are three internet providers for Anasazi – Century Link, Dish Network and Cox. Residents, not the HOA, contract the company of their choice and whichever is selected, it is the resident’s responsibility to deal with that service provider for all and any issues.

Quiet Time is between 10 pm and 8 am. This applies to activities in your unit and patio/balcony (including social gatherings, pets, running washer/dryers, etc.) as well as to the grounds including the pools and spas. Please report any disturbances outside of quiet time by calling security.

Pools and the Clubhouse are open for use every day between 7 a.m. and midnight. Otherwise, they are locked by security.

If you see something that seems out of line with the community rules, we encourage you – when it feels comfortable – to start with a friendly conversation with your neighbor first. Often, a quick chat clears things up right away.

If the issue isn’t resolved or you’d prefer not to approach them directly, please complete the Violation Report Form (available online or at the Community Management Office). We do ask for your name and contact information so we can verify the details and keep you updated. Although anonymous reports can’t be processed, we treat all reports as confidential and handle them respectfully according to our enforcement procedures.

Prior to the commencement of any addition, alteration, construction work, or other improvements, you must first submit a Modification Approval Request Form to the Architectural Review Committee for approval of such work available online or at the Community Management Office. Please note that failure to meet the specifications set out by the Association may require the owner to redo or remove the work completed or started at their own expense.

For more information on what the rules and guidelines are, visit the documents section of the website.

No food or drink is allowed within four feet of the pool. Absolutely no glass is allowed in the pool area including in the pool trash cans. If city inspectors find any glass, a fine can be imposed and the pool closed, per Maricopa County Environmental Health Code, Chapter 6, Sect. 1, Regulation 9.

Smoking is only allowed within a resident’s unit. Any use of cigarettes, marijuana, vaping products, or dangerous drugs are strictly prohibited from all parts of the Common Elements (all public areas), including patios and balconies. Be aware that smoke travels between units (inside and out) so please be mindful of your neighbors. Make sure you dispose of the butt safely, NOT in potted plants or anywhere on the grounds.

Anasazi’s private waste disposal company does not collect recyclables separately. There are community recycling bins located in the parking lot of Sweetwater Park, across from Costco. Currently the HOA is piloting a recycling project for clean, crushed aluminum cans only. The receptacle is located on the clubhouse patio.

Yes, tenants are allowed to have pets (up to 40 pounds, full grown) on condition they comply with the Anasazi HOA’s Rules and Regulations regarding pet ownership. Registration with the Community Management Office is required. These rules apply to all residents, including renters and owners. Unit owners are responsible for ensuring their tenants are aware of and follow the rules. Any violations are the owner’s liability.

Temporary gate codes are only issued to vendors and real estate agents. To allow guest access, residents must request to have their name and phone number programmed into the main entry system. Visitors can then scroll to the resident’s name, press the call button, and when the resident answers, they press 9 on their phone to open the gate.

Mailboxes are divided into three groups – each located in one of the three maintenance buildings located in the parking lots of the community. Check the closest one to your unit. Your mailbox number is the same as your condo number.

Your assigned parking space matches the lot number in your condo’s legal description (not your unit number) and is usually near your building. Parking spaces are not sequentially numbered, so you may need to search for yours. If you have a tenant, please provide them with the correct parking space number before arrival.