Living at Anasazi

Residents are not assigned gate codes. New residents need to purchase a remote-control entry fob or entry card from the Community Management Office to activate vehicle entry gates. Fees are $15 for an entry card or $35 for an entry fob.

New residents should also contact the Community Management Office to request their name and phone number be programmed into the gate system. Pedestrian gates are accessed with a gate key (see Gate Keys below).

Entering: Visitors should stop at the main gate Call Box and use the arrows to scroll through the alphabetically listed names. When the resident’s name is displayed, press the CALL button and you will be connected to the resident’s phone (cell or landline). After the resident answers and presses “9” on their phone, the gate will open.

Exiting: When exiting the main gate, make a full stop at the white line to allow the sensors to register the vehicle’s presence. Be sure to wait for the gate to open fully before proceeding through the gate.

DO NOT FOLLOW ANOTHER CAR THAT IS EXITING as the gates may close on your vehicle.

CACTUS ROAD EXIT GATE
Exits ONLY onto Cactus Road: When exiting through this gate, make a full stop to allow the sensors to register the vehicle’s presence. Be sure to wait for the gate to open fully before proceeding through the gate. Be extra careful turning left onto Cactus Road.

Each unit owner is assigned one covered parking space and given one parking sticker for their vehicle (car, passenger van, motorcycle, or small truck).

Parking stickers are obtained at the Community Management Office after registering the vehicle and must be attached in the lower left-hand corner of the front windshield.

Vehicles must fit into the allotted space with the front fender facing the curb. It must never extend beyond the curb (a safety issue for pedestrians) or be backed in.

One-bedroom units may park one additional car (registered to the owner) and two-bedroom units may park up to three additional cars. Owners must register all additional vehicles at the Community Management Office.

Each additional vehicle will be issued a placard to be hung on the rearview mirror and may park in any uncovered space that is not designated as Short Term (30 minutes or 3 hours), Guest or Handicap. Only drivers with an official handicap sticker or placard can park in a handicap space.

No commercial vehicles, trailers, or boats can be parked on the property except for moving vans, vehicles on service calls or vehicles specifically permitted by the Board.

Day Visitors can park in any uncovered stall. If staying less than 30 minutes, please use the marked short-term spaces. Day visitors do not need a parking placard.

Overnight Visitors must be registered at the Community Management Office by the resident they are visiting. Upon registration, a parking placard will be provided for the visitor to hang on the rearview mirror of their car. Visitors can park in any uncovered parking space.

PLEASE NOTE: The Community Management Office will not give a parking placard directly to your guests, unless you have contacted the office and requested it.

Long-Stay Visitors (2 or more nights) must have the person they are visiting register them with the Community Management Office or they may register themselves.

Information to provide:

• resident’s name, address and telephone number
• visitor’s name and license plate number
• dates the visitor will be onsite

Parking placards will be issued to a specific license plate number and should be displayed on the rearview mirror for the duration of the visit. The placards are not transferable. Towing may occur if the placard is found in an unregistered car.

All residents should be familiar with the parking rules, as there are fines and penalties, including towing for failure to comply. Owners are responsible for any violations committed by their guests or tenants. Parking rules and fines can be found in the Rules and Regulations.

To keep both pedestrians and drivers safe, please honor the posted speed limit of 9 miles per hour.

Always carry a gate key with you when moving through the grounds as they are required to access and exit areas within the community.

Be sure to get a gate key from the previous owner. Additional keys are available from the Community Management Office for a fee of $100.

Areas requiring a gate key include:

• pools
• perimeter pedestrian gates
• clubhouse, gym, games/library room

Each owner must provide the Community Management Office with a current working key to their unit(s) and a contact to call in case of an emergency. Should an emergency arise (leak or other damage) the management company can enter the unit immediately to address the emergency or make repairs.

An added advantage of having a key on file at the Community Management Office is if a resident loses the unit key, they may visit the office during business hours or call the after-hours general emergency phone number to request access to the unit key.

There are three wall-mounted mailbox areas in the community located in the parking lots, separate from the residences. You are assigned a box number corresponding to your unit’s address.

Be sure to get the mailbox key from your unit’s previous owner. Otherwise, the Community Management Office can replace the mailbox lock for a fee of $35.

Mail is delivered six days a week. A bank of parcel boxes is located in each mailbox area. If you receive a small package, USPS will place the package in a locked compartment in the parcel box and place the key inside your mailbox. A mail slot is located in the mailbox bank where you can post your outgoing mail (letters).

There are four addresses for Anasazi Village:

• 4303 East Cactus Rd (Buildings 7, 8, 9, 10, 11)
• 12222 N Paradise Village Pkwy S (Buildings 2, 3, 4, 5, 6)
• 12212 N Paradise Village Pkwy S (Buildings 12, 13, 14, 15, 16)
• 12220 N Paradise Village Pkwy S (Clubhouse and Community Management Office)

When providing your address be sure to include your building number, as there are several same-numbered units throughout the community.

All commercial delivery companies have access to the community. When expecting any delivery, please ensure you have included the building and unit number in the delivery address. The office cannot accept any deliveries.

Be sure to carry adequate insurance that will cover damage not covered by the HOA Insurance Policy as well as cover the HOA Insurance deductible. (Rules and Regulations governing plumbing, damage liability and unit insurance can be obtained from the Community Management Office or found on the website.) View CC&Rs.

Provide the Community Management Office with the name of your insurance company, agent name and contact information within 30 days from purchase or if you obtain new coverage for your unit.

Residents need to keep their unit in a good state of preservation and cleanliness to prevent it from becoming a health hazard or attract infestations. Nothing should be swept or thrown from the doors, windows, patios, or balconies.

Owners are responsible for all maintenance issues inside their units. If you are unsure who is responsible, the Community Management Office can provide you with guidance. If there are issues after hours, contact the after-hours emergency number at (602) 647-3034.  Note: Residents will be charged for after-hours emergency maintenance calls, including labor, if the maintenance issue was not within the HOA’s responsibility.

Owners may not rent or lease their unit for less than 30 days. Violation of this rule is subject to substantial fines. All rules and regulations apply to your renters and any violations by the renters that are subject to monetary and other fines are the responsibility of the owner.

See Rules and Regulations

Owners must notify the Community Management Office of each rental and provide the renter’s name, telephone number, vehicle tag/plate, pet information and the dates of which the unit will be occupied.

Register Tenant

Owners are responsible for obtaining a parking tag for the renter and ensuring that the gate key, mailbox key and front gate fob are returned after the rental period.

If a unit is unoccupied for more than three days, the resident must shut off the main hot and cold-water valves. If the unit is unoccupied for more than one week, the resident must have the unit inspected at least weekly to ensure there are no water leaks or other damage.

Please notify the Community Management Office of the “extended absences” (more than a week) and provide current contact information in case of emergency.

The HOA contracts maintenance and landscaping services for the common areas. Hallways, elevators, pools, and BBQ areas are cleaned on a weekly basis. Pools are cleaned every Mon/Wed/Friday, depending on the weather and holiday schedules. The Clubhouse is cleaned daily, and the gym is cleaned every weekday. Lawn mowing takes place every Tuesday depending on the weather and holiday schedules, with general groundskeeping done throughout the week.

Never, under any circumstances, block the elevator doors to prevent them from closing normally. This will damage the mechanics of the elevator. Also, tenants are asked to be careful when moving in or out so as not to damage the alarm sensor on the ceiling just outside of the elevator doors. Tenants will be held responsible for any damage to the elevator and will be billed for repair costs.

Prior to making any improvements or remodeling your unit, balcony, or patio, you should become familiar with the architectural rules for the community. The rules are designed to maintain the aesthetic beauty and preserve the safety, value, and desirability of our community.

There is a modification form to fill out and a review and approval process that must be followed before you begin any type of work.

Decorating your unit also has some restrictions. Patios and balconies can only display holiday decorations 21 days prior to a holiday and must be removed within seven days.

Nothing can be mounted or draped over the balcony including laundry, bathing suits, rugs, flags, signs, etc. Setting any item on the balcony ledge is a safety hazard and is prohibited.

There must be interior draperies, curtains or blinds installed by each resident. They must be maintained, and the color portion of the blinds or draperies visible from the exterior need to be neutral colors such as beige, tan, or white.

Antennas and satellite dishes must be contained within the unit or the unit’s balcony or patio.

No augmentations (alterations, construction, or removal) can be made in hallways or other common areas. If you see something that requires repair or maintenance in common areas, you can fill in a maintenance request form.

Vendors / Contractors hired by owners or residents should be licensed and can work only between the hours of 8 am and 5 pm, Monday through Saturday. No work should be conducted on Sunday or holidays.

All trash generated by vendors/contractors must be disposed of offsite and not in Anasazi dumpsters. All vendors/contractors are asked to check-in with the Community Management Office upon commencement of work to provide the unit number they are working in and to obtain a parking pass.

There are three internet providers for Anasazi – Century Link, Dish Network and Cox. Residents, not the HOA, contract the company of their choice and whichever is selected, it is the resident’s responsibility to deal with that service provider for all and any issues.

Anasazi has a two-stage smoke and fire alarm system. Each unit has smoke detectors in the ceiling (with battery backup) and fire horns/strobe lights. If the smoke detector is activated, it will only do so in your unit and will not alert the Fire Department.

If your smoke detector is activated, leave your unit, and go to the nearest red pull-down station located at each exit/stairwell entrance on every floor and pull the lever. This will activate all the horn/strobe alarms in your building and will alert the Fire Department. The “strobe” flashes lights alert people who are hearing impaired.

Even if your smoke detector does not ring, but you see smoke in your apartment or building, go to the nearest red pull-down station and pull the lever. This will alert the Fire Department as well as sound the fire horn/strobe light in each unit in the building.

You should also place a call to “911”. Activated fire alarms will dispatch a fire truck, but a person speaking to an operator with verification of smoke can alert multiple fire trucks.

IF A FIRE ALARM IS ACTIVATED, PLEASE LEAVE THE BUILDING USING THE NEAREST STAIRWELL. ELEVATORS ARE AUTOMATICALLY DEACTIVATED DURING AN ALARM

Recap:

• Smoke Alarms – Do not connect to the global fire alarm system; they only sound locally within a unit.
• Pull Boxes – Activate notification throughout the building and notify the fire department.
• Calling 911 – Verification of smoke will escalate the Fire Department response, if needed.

It is recommended you change the 9-volt batteries in the smoke detectors once a year. If you are gone for a week or more, have the person who checks your unit weekly perform a test of the smoke detectors to make sure they are operating properly.

The detector is checked by pushing in the Test/Reset button on the device that should then make one beep and then remain silent. When the back-up battery is running low, the smoke detector will make a chirping sound and continue to do so until the battery is replaced. This sound can be very disruptive to neighboring units.

To prevent drainage issues, please ensure only toilet paper is flushed. Do not flush disposable wipes, towelettes, hygiene products, etc.

Please refrain from pouring the following down the kitchen and bathroom drains as they clog or damage the pipes:

• egg shells
• grease
• flour
• produce stickers
• coffee grounds
• paper products
• cleaning products
• chemicals or paint
• expandable foods (eg. rice, pasta)

Do not use any drain cleaner in the pipes. The pipes are metal and drain cleaners are corrosive which can cause pipes to breakdown, leak, and cause severe damage.

Plumbing Issues: If you experience drainage issues, contact the Community Management Office for advice on the next steps. If you have a sudden leak, immediately turn off both main water valves. They are in the laundry room and next to the HVAC unit (located in kitchen closet in a one-bedroom or master bedroom in a two-bedroom unit) if they require shutoff.

Some drainage issues are the responsibility of the HOA, while others are the responsibility of unit owners. The Community Management Office can provide you with guidance. If there are leaks after hours, contact the afterhours emergency number at (602) 647-3034.

It is important to take care of a leak right away as opposed to being “too late” in the game where much damage can be incurred. Owners should consider a smart sensor paired with an app to monitor moisture in the unit. If moisture is detected, the app will alert you via your phone.

All owners and residents are urged to make their guests and workers aware of this information.

ROOTER SERVICE 

The Anasazi Maintenance Staff provides rooter service to residents. The cost is $75 for the first drain and $50 each for any additional drains, payment due upon arrival. Note: Due to the risk of scratching or damaging surfaces, we do not provide rooter service for tubs, showers or toilets. Rooter services are not provided on Saturdays or Sundays.

Anasazi is serviced by a private waste disposal service and not by the City of Phoenix. PICK-UPs are on Tuesday and Friday. Dumpsters are located throughout the grounds.

Anasazi’s private waste disposal company does not collect recyclables separately. There are community recycling bins located in the parking lot of Sweetwater Park, across from Costco. Currently the HOA is piloting a recycling project for clean, crushed aluminum cans only. The receptacle is located on the Clubhouse patio.

All trash should be placed in closed trash bags, and all boxes should be broken down into flat parcels. Nothing should be left on or around the dumpsters so as not to attract vermin, wildlife, or other pests. Do not overstuff the dumpsters as it makes pickup more difficult.

Overstuffed dumpsters are those where the lid does not sit fully closed. If that happens the waste must be manually rearranged before the trucks can empty the dumpster. If your dumpster is full, please use one of the many other dumpsters located throughout the grounds.

The HOA is charged extra fees to pick up any trash outside of the dumpsters or for overstuffed dumpsters. While it may seem neighborly to leave items outside of the bins to donate for someone else’s use, the trash haulers will penalize Anasazi for any such items.

Residents are responsible for arranging the removal of items such as appliances, furniture, mattresses, and similar belongings at their own cost. These items cannot be left beside the dumpsters. Options for disposal include:

• Donating to local charities
• Selling online
• Using junk removal service

For damaged items, please check your local landfill or recycling center guidelines, as some materials may be salvageable.

Contractors are also not allowed to dispose of their trash in the dumpsters. If you are working with a contractor, please ensure they understand they must take away their trash.

For information on disposal of hazardous materials, see City of Phoenix website, or contact Public Works Department via email, or telephone (602) 262-6251.

We all have the right to quiet enjoyment of our homes. Please respect your neighbors and be considerate of how your activities can affect them. “Quiet Time” is between 10 pm and 8 am. This applies to activities in your unit and patio/balcony (including social gatherings, pets, running washer/dryers, etc.) as well as to the grounds including the pools and spas. Please report any disturbances outside of quiet time by calling security.

We all share walls, and our floors are our neighbor’s ceiling. If you have hard surface floors, you are encouraged to use area rugs and take your shoes off at the door. You would be surprised at the difference it makes, and your neighbors will appreciate your efforts. Remember also to please close your doors gently so the sound does not reverberate throughout the building.

To further ensure everyone’s quiet enjoyment of their residence, wall-mounted music, television or surround sound systems are not permitted to come in contact with a wall that is adjacent to another condominium unit, as it may cause vibrations, noise, or an unreasonable annoyance. No exterior speakers, horns, whistles, bells, or other sound devices should be located, used, or placed in the condominium.

Pets are welcome at Anasazi, but no more than two pets may reside in a unit. No pet should weigh more than 40 pounds, fully grown. Annual registration with the Community Management Office is required.

All pets should always be kept on a leash (no longer than six feet) and in control by the owner when in any public area, as per City of Phoenix 8-14 Code.

Residents are responsible for ensuring their pets do not create ongoing disturbances or safety concerns for others. Pets that repeatedly cause noise issues, disruptions, or hazards may be subject to removal from the community after written notice. Any animal that injures or attacks a person or another animal may be required to be removed immediately.

Pets are not allowed in any pool or spa area or in the Clubhouse unless the pet is in a support role. Pets should be walked on the sidewalk to keep them an acceptable distance from all patios. Please also ensure your pets do not make excessive noise or violate Quiet Time (10 pm to 8 am), especially when left alone in the unit.

Another mark of respect for your neighbors is cleaning up after your dogs. There are stations around the community offering free “poop bags” and a trash can for disposal. Leaving dog feces around the community is intolerable and may result in a fine.

Ground Floor Pet Fences

Residents with ground-level units have the option to install a pet gate to help keep their pets safe and secure while enjoying outdoor access. To maintain the community’s overall appearance and design standards, the HOA has established specific guidelines outlining acceptable gate styles and materials.

Please note that all pet fence installations require prior approval from the Architectural Review Committee (ARC). Residents are encouraged to review the guidelines and submit an Architectural Design Submittal Form to the Community Management office before proceeding with any installation.

Smoking is only allowed within a resident’s unit. Any use of cigarettes, marijuana, vaping products or dangerous drugs are strictly prohibited from all parts of the Common Elements (public areas), including patios and balconies. Be aware that smoke travels between units (inside and out) so please be mindful of your neighbors. Make sure you dispose of the butt safely, NOT in potted plants or anywhere on the grounds.

There are five swimming pools, each with spas, around the property; pools 2, 3, 4 and 5 are heated between October 1st and April 30th; Pool 1 (at the Clubhouse) is never heated, but the spa is always usable. Spa jets are controlled by a timer located on the rock formation adjacent to the spa.

Pools are open for use every day between 7 am and midnight. Otherwise, pools are locked by security. Please keep pool gates always closed. Do not prop the gate open.

When at the pool, residents and guests are reminded that noise bounces off the surrounding walls, therefore, all users should keep their voices low. Music or other broadcasts should only be heard through ear buds/headphones. Parents should monitor the level of noise that children make while playing. Quiet time (10 pm to 8 am) applies to the pool.

Children 16 years and younger must have adult supervision at the pools and spas. Only small single-person floats are permitted. No one is permitted on the ‘rocks’ or fountain areas. Jumping and diving are prohibited.

No food or drink is allowed within four feet of the pool. Pets are not allowed inside the gate of any pool. Absolutely no glass is allowed in the pool area including in the pool trash cans. If city inspectors find any glass, a fine can be imposed and the pool closed, per Maricopa County Environmental Health Code, Chapter 6, Sect. 1, Regulation 9.

Use BBQ gas grills located in front of each building (no grills allowed on balconies or patios). Turn gas lever and timer ON. Turn dial to HIGH, then press ignitor button. Adjust flame level. When finished, turn everything OFF.

Download BBQ Grill Timer Instructions

As the BBQs are shared, please clean the grates after each use. Wire brushes are provided. Also ensure no leftover food remains on the grill or the surrounding ground. Once a week the maintenance staff cleans all grills. Report any issues to the Community Management Office.

Landscaping services for the community are contracted and maintained by the HOA. In addition, the Board has established a Landscape Committee that provides guidance and recommendations regarding the maintenance and enhancement of common area landscaping.

The Landscape Committee also oversees:

• Resident plant donations
• Special planting requests near individual units

Plant Donation & Planting Request Process

To request a new planting or make a plant donation, please follow one of the options below:

• Submit a Plant Donation / Plant Request form to the Community Management Office for review by the Landscaping Committee
• Attend a scheduled Landscape Committee meeting to present your request in person

Review Process

The Landscape Committee will evaluate your request to ensure:

• The proposed plant is appropriate for the requested location
• The planting aligns with the community’s overall landscaping plan

You will be notified of the Committee’s decision and any next steps.

Important Guidelines

• Unapproved plantings are subject to immediate removal.
• Any damage to irrigation, utility, or other underground lines resulting from an unapproved planting will be the financial responsibility of the homeowner.
• Any costs incurred by the HOA to relocate unauthorized plantings will be charged to the homeowner.
• The HOA is not responsible for the survival, maintenance, or replacement of donated or unapproved plants.

Anasazi Village is home to a beautiful, world-class Cactus Garden located in the heart of the community. The garden is overseen by dedicated resident volunteers committed to maintaining, enhancing, and expanding this unique landscape feature. Donations to the Anasazi Cactus Garden support but are not limited to:

• New plantings
• Outdoor furniture
• Irrigation infrastructure
• Lighting improvements

Donations may be made to the Anasazi Cactus Garden at the Community Management Office.

We appreciate the continued support of residents who help preserve and grow this special community treasure.

For cycling enthusiasts, bike lockers are housed within our community’s three mailbox structures. The cost of a key and sticker is $10 from the Community Management Office. To use the lockers, your bike must be in good working condition and secured inside the locker.

The Clubhouse is for everyone’s enjoyment. Board meetings and social activities are conducted there. There are two large meeting/party rooms, both with full kitchens. The second-floor room houses a pool and ping pong table and opens to a large patio with a fireplace and overlooking the main pool. The first-floor room opens to a patio with an outdoor fireplace. The HOA has also provided a business center with access to a computer.

The Clubhouse, open 7 am to midnight, is available for residents to rent. Check with the Community Management Office regarding availability, fees, and rules. All users are responsible to return the clubhouse to its normal clean and tidy condition after use.

The Clubhouse houses a large gym on the second floor, accessible via stairs on the patio. A small gym is on the ground floor, accessible via a side door on the southside of the Clubhouse.

Both gyms require a gate key. Gym hours are 6 am to 10 pm. The Clubhouse also offers a small card room with a library. Residents are invited to take out books and puzzles or leave them for others to enjoy. Games remain in the Clubhouse.

Security is everyone’s responsibility. The HOA has contracted a security company to provide monitoring services after hours and on weekends. Guards patrol the community common areas between 9 pm and 6 am. Privacy cameras have been strategically located throughout the grounds to help with monitoring.

These safety measures protect Anasazi Community’s common area assets. They should not be relied upon to protect the safety and security of individual residents or their personal property. That is the individual homeowner’s responsibility. However, if you see something or someone that is out of the ordinary or strange, call the Community Management Office during the day or after hours contact the on-duty guard at (623) 418-3228. If the issue is serious or you do not feel safe at any time, call 911.

There are a variety of ways to be informed and stay connected to the community of Anasazi:

• • participate in social activities
  • receive HOA emails
  • use the community website regularly
  • attend Board meetings
  • join a committee
  • become a Board member
  • consider leading your own event
  • participate in the memorial gift program
  • volunteer for a task or an event

The HOA Board welcomes your questions, concerns, suggestions, and comments. Please reach out by emailing contact@anasaziliving.com.

VOLUNTEERING

Volunteering in the Anasazi community is a wonderful way to meet neighbors, build connections, and make a positive impact where you live. Whether you have a little time or a lot, there are many ways to get involved and help strengthen our community.

Volunteers support community events, beautification projects, committees, neighborhood improvements, and resident engagement. Residents can also help out by assisting fellow residents with small tasks, providing rides to appointments, or offering support when needed.

Opportunities range from one-time projects and seasonal events to committee participation, board service, or even leading your own community event. Every contribution—big or small—helps create a stronger, safer, and more welcoming community for everyone.

MEMORIAL GIFTS

Residents of Anasazi have a meaningful way to honor and remember a fellow resident or community member through a memorial gift to the community. These gifts serve as a lasting tribute while also enhancing and supporting the shared spaces we all enjoy.

Memorial gifts may include trees, shrubs, or other landscaping enhancements in common areas, as well as monetary donations designed for community improvements or contributions to the Anasazi reserve fund.

If you wish to make a memorial gift, the HOA has established guidelines to help ensure all contributions are appropriate, sustainable, and in keeping with community standards and policies. To begin the process, residents may complete a Memorial Gift request form for review by the HOA Board.

WEBSITE

The Anasazi Community website contains information for both residents and the public. Owner only information including personal, contact, and account information is maintained securely on our management company’s website.  These areas can be accessed by registering with AAM AllAccess.

If you have difficulty logging onto AllAccess, contact the AAM office at (602) 906-4940 for IT support.